Shipping policy

Last Updated: August 12, 2026

At Sanskruti, we strive to deliver your favourite Sarees, Kurtis, and Ethnic Wear quickly, safely, and transparently across India. All shipments are processed and delivered in partnership with reliable national courier services.

1. Order Processing & Dispatch Timelines

  • Processing Time: All orders are verified, packed, and dispatched within 24 to 48 hours of order placement (excluding Sundays and national holidays).
  • Order Confirmation: Once your order is placed, you will receive an automated confirmation email/SMS with your order summary.

2. Shipping Charges

We offer flat-rate shipping across all serviceable pin codes in India:

  • Orders ₹999 and Above: FREE Shipping (automatically applied at checkout).
  • Orders Under ₹999: A nominal flat standard shipping fee of ₹70 will be added at checkout.

3. Delivery Timelines

  • Standard Delivery: Shipments generally arrive within 3 to 5 business days post-dispatch across major metro cities and towns in India.
  • Remote / Tier-3 Areas: Delivery to remote pin codes may take up to 5 to 7 business days.
  • Delays: While we make every effort to deliver within estimated timeframes, minor delays caused by severe weather, regional holidays, or courier logistical disruptions are beyond our direct control.

4. Shipment Tracking

  • Once your parcel is dispatched from our Pune warehouse, you will receive a tracking link via email and WhatsApp/SMS.
  • You can monitor the real-time movement and status of your parcel directly through the provided tracking link.

5. Delivery Attempts & Cash on Delivery (COD)

  • Cash on Delivery (COD): COD is available on eligible orders across supported Indian pin codes.
  • Delivery Attempts: Our courier partner will attempt delivery up to 3 times. Please ensure your contact phone number and full delivery address are accurate when placing your order.
  • Refused / Undelivered Packages: If a parcel cannot be delivered due to incorrect address details or non-availability, it will be returned to our warehouse.

6. Damaged or Tampered Shipments

If you notice that the package is visibly open, damaged, or tampered with at the time of delivery:

  1. Do not accept the parcel from the courier executive.
  2. Immediately take a clear photo/video of the outer packaging.
  3. Reach out to us within 24 hours of delivery so we can inspect and send a replacement.

7. Contact Us

For any shipping-related questions or tracking assistance, contact our team:

Official Business Name: Sanskruti Sarees and Kurtis
Store Address: Sambhajinagar, Akurdi-Chikhali Road, Chinchwad, Pune, Maharashtra – 411019, India
Customer Support Email: support@sanskurti.com
Website: https://sanskurti.com/